US-based telephone interpretation

Every voice
deserves to be
understood.

On-call telephone interpretation for your team
and the people you serve. Easy to use.
Pay as you go. Human at heart.

Connect your team The story behind our purpose

Available now

SpanishPortuguese More languages coming soon
A smiling interpreter working remotely with a headset
Real people. Meaningful connections.

01 The human side of interpretation

More than words.
A way to one another.

When language stands between your team and the people you serve, a human interpreter helps you move forward. Our US-based service brings language skills, lived experience, and the patience to listen.

Your team
Unique connection
Your interpreter
Tell us what you need
01 /

On call. Easy to use.

A phone call brings interpretation into your team’s day, right where the conversation is happening.

02 /

Pay as you go.

Use interpretation as your business needs it. Pay for the service you use, with your activity in view.

03 /

People who care.

Attentive customer service, from getting your team started to helping with everyday questions.

02 Wherever understanding matters

Life happens.
Connection helps.

A healthcare professional speaking into a phone01

Care & wellbeing

Help patients and care teams communicate with greater clarity and compassion.

Healthcare · Hospitals
A professional using a phone on speaker beside a laptop02

Work & opportunity

Bring people together across languages, from client conversations to everyday business.

Business · Corporate teams
A professional supporting a client during a telephone conversation03

Community & belonging

Make room for understanding in school meetings, community services, and legal conversations.

Education · Community · Legal

03 A thoughtful workspace for your team

A little less admin.
A lot more clarity.

Your conversations happen by phone. Your service stays organized in the portal. See your account, follow your usage, and keep billing close at hand.

Let’s get your team set up
Unique InterpretersPortal preview
CLIENT WORKSPACEMy account ↗
Your team.
One clear view.
YOUR ORGANIZATION

Overview

Your service, in focus.

Completed calls 12Conversations supported
Service minutes 84 min Across two languages
Service this weekMINUTES
20 10 0 M T W T F S S
SpanishPortuguese
Illustrative account · sample activity
LANGUAGE MIX · EXAMPLEMany voices.
One clear view.
Spanish 9Portuguese 3
YOUR WEEK AT A GLANCE84 minHuman understanding, adding up.

04 Anna’s story

It started with
a stranger.
And a desire
to understand.

Anna WilliamsThe heart behind Unique Interpreters

At around ten years old, Anna met a deaf man named James on a bus. He needed to communicate with the driver. She wanted to help.

With patience, James helped her understand his message through signs and sounds. Anna relayed it to the driver. A moment of understanding became a friendship, and for the next couple of years, she helped James communicate his messages.

“Every interpretation opportunity was a unique experience, a real person with genuine needs.”— Anna Williams

Over the decades, that instinct to help followed Anna through schools, hospitals, churches, businesses, and travels at home and abroad. As an English–Spanish speaker, she often became the person others turned to.

Read how that became our purpose

Anna volunteered whenever a need arose. What stayed with her was the change in someone’s expression when a message was finally understood—the clarity, relief, and sense of peace.

Unique Interpreters grew from that belief: every person deserves to be heard. Today, the vision is to connect interpreters shaped by their own experiences with people facing challenges, bringing compassion to every conversation.

05 Across languages. Between people.

A smaller world.
A closer connection.

Language is part of who we are. We help people meet across that difference, with understanding at the center.

SpanishPortuguese

More languages coming soon. Need another language? We’d love to hear what you’re looking for.

Let’s find your language connection
ClarityCompassionConnection

06 Your next step, made simple

Let’s make the connection.

  1. 01

    Tell us what you need.

    Tell us about your organization, the languages you need, and the conversations your team handles.

  2. 02

    Get your team ready.

    We’ll walk you through calling, portal access, rates, and availability, so your team knows what to do.

  3. 03

    Move forward, together.

    Call for a human interpreter when your team needs support. Review your service in the portal and pay as you go.

Your connection starts here

A conversation
can change things.

Let’s make language support part of your team’s day.
Tell us about your business. We’ll help you get started.

(540) 892-7816

We currently offer Spanish and Portuguese, with more languages coming soon. You’re welcome to inquire about another language.

Talk to us about your team

Availability is confirmed when we speak. Already connected? Visit your portal ↗

A little more clarity

Good questions.
Clear answers.

How does telephone interpretation work?

Unique Interpreters provides on-call telephone interpretation for businesses and organizations. Your team speaks with a human interpreter who helps people communicate across languages during a live conversation. Our current language offerings are Spanish and Portuguese.

We help your organization get set up and explain how to access the service by phone. Before you begin, we’ll discuss your language needs, rates, and availability so your staff knows what to expect. Conversations happen by telephone; the client portal helps your team review service activity, usage, and billing afterward.

Which businesses and organizations do you support?

We work with businesses and organizations that serve people who speak different languages. Telephone interpretation can help your staff and the people you serve ask questions, share information, and understand the next steps in a conversation.

Tell us about the situations your team handles, such as:

  • Businesses: customer questions, service explanations, and conversations with clients.
  • Healthcare and education: patient communication, appointment coordination, and conversations with families.
  • Community and legal settings: intake, access to services, and discussions about next steps.

Share any requirements specific to your organization or setting. We’ll discuss your needs and the support available before you get started.

Which languages do you offer? Can I request another?

Unique Interpreters currently offers Spanish and Portuguese telephone interpretation, with more languages coming soon. If your business needs another language, we welcome your inquiry.

Tell us the language you’re looking for, any dialect or regional preference, the type of conversation, and when you expect to need support. We’ll discuss current availability and your request directly. Asking about an additional language helps us understand your organization’s needs as we expand our service. You can choose “Another language / Not sure” in the contact section or call (540) 892-7816.

How does pay-as-you-go interpretation work?

Pay as you go means your business pays for the interpreting service it uses. We’ll explain the applicable rates and billing arrangements before your team gets started, so you can understand how the service fits your organization’s needs.

Your client portal brings call activity and billing statements together. It gives your team a place to review interpreting usage, service charges, and recorded payments, and to keep account details close at hand. If you have a question about a call or statement, our team can help you review it. The account figures in the website’s portal showcase are illustrative examples, not a price quote.

Who helps our team get started and provides support?

Our US-based service combines human interpreters with personal customer support. We help business users understand how to access telephone interpretation, use the client portal, and find answers to account or billing questions.

Start by telling us about your organization, the languages you need, and the conversations your staff handles. We’ll walk you through calling, portal access, rates, and availability. Whether you’re preparing your team for its first interpreting call or need help with an existing account, you can speak with us directly at (540) 892-7816. Already a client? Open your portal to review your service.

How do I confirm interpreter availability and pricing?

Call (540) 892-7816 to discuss interpreter availability and pricing for your business. We confirm availability and explain rates directly, based on the language and service your team needs.

It helps to have a few details ready:

  • The language you need and any dialect or regional preference.
  • Your expected timing, approximate conversation length, and how often your team may need interpretation.
  • The type of conversation and any requirements specific to your organization.

We’ll talk through the request, explain the next steps, and answer your questions about using the service. You’re welcome to contact us while you’re still planning your team’s language support.